Speak with reception
Have your insurer's name, plan details and the service you need ready when you contact the hospital.
- Is my plan accepted for this service?
- Which documents should I bring?
- Are there fees or arrangements to confirm in advance?
Plan ahead
Insurance and payment
Find insurance information and the questions to ask before your visit. Reception can help with acceptance, fees and payment arrangements.
Confirm current acceptance with reception
Check your insurance before your visit
Contact reception with your insurer’s name, your plan and the service you need. Ask the hospital to confirm current acceptance before arranging care.
The names and logos below come from the hospital’s previously published insurance information. They are not a current confirmation of acceptance or cover. Ask your insurer about benefits, exclusions, prior approval and any amount you may need to pay.
Insurance enquiries
Previously listed providers.
These names were listed in the hospital’s previous website. Current acceptance has not yet been reconfirmed for this website. Contact reception with your insurer, plan and required service before arranging care.
Acacia
Cosmopolitan
Glico
Equity Health Insurance
ACE
Liberty
Nationwide
GHIC Health Insurance
GAB Health Insurance
A provider's name here does not confirm cover for every plan or treatment. Ask about authorisation, exclusions and any amount you may need to pay before receiving care.
Confirm the details
Two conversations
before your visit.
The hospital can explain its acceptance arrangements. Your insurer can explain the benefits and requirements of your plan.
Speak with your insurer
Check the benefits for your own plan and planned service. Acceptance of an insurer does not establish your individual cover.
- Does my plan cover this consultation or service?
- Is a referral or prior approval needed?
- What amount, if any, will I need to pay?
Fees and payment
Know what
your visit includes.
Contact reception for the current fee for your planned consultation or service. Ask what a quoted price covers and whether further services could carry separate charges.
If you are paying directly, ask which payment methods are available and what to arrange before attending. Keep your appointment details and any requested documents together.
Read the planning guide
Common questions
Clear details before you attend.
Which insurers does SamJ accept?
The providers listed on this page appear in the hospital's published insurance information. Give reception your insurer and plan name, together with the service you need, to confirm current acceptance for your visit.
Does acceptance of my insurer mean my visit is covered?
Coverage depends on your plan and the service. Ask your insurer to confirm the relevant benefits, any approval requirements and any amount you may need to pay.
What should I bring if I am using insurance?
Ask the hospital which insurance documents it needs. Also check with your insurer whether the visit requires a referral, prior approval or other information.
How can I confirm a price or payment method?
Contact the hospital for the current fee and payment arrangements for the consultation or service. Ask what is included in any quoted price and whether other charges could apply.
Talk to SamJ Hospital
Confirm the arrangements with us.
Ask the hospital about current acceptance, fees and payment options for the service you need.
Contact the hospital