Privacy on this website

Browsing the website

You can read the public pages without creating an account. These pages do not use advertising or analytics trackers. The website's hosting service may process technical connection information, such as an IP address and the page requested, to deliver and protect the service.

Maps and external services

Some pages display an embedded Google Map. The map loads as you approach that section, and your browser connects to Google to display it. Google receives technical connection information and handles it under its own privacy terms. The hospital’s written address and phone number remain available if the map does not load.

Links to Google Maps and WhatsApp take you to those services. Email and telephone links open the relevant application on your device. Those providers handle information under their own arrangements.

Contacting the hospital

When you contact the hospital by phone, email or WhatsApp, the information you choose to share is part of that enquiry. Keep an initial message focused on the service you need and how to arrange your visit.

If a callback request form is available, the details requested on that form are used to respond to your enquiry. A callback request does not confirm an appointment. Ask the team to confirm your visit directly.

An enabled online form uses Cloudflare Turnstile for abuse prevention, a rate-limiting service and an email delivery service to send the request to the hospital. The form may ask for your name, phone number, optional email, service and preferred date. These details are not sent to advertising or analytics tools. Contact the hospital for its approved retention and handling arrangements before sharing anything beyond a basic request.

Medical and personal information

Do not include medical records, detailed health information or identity documents in a general website enquiry. Ask the hospital how to provide any information needed for a consultation securely.

This page describes use of the website. For questions about clinical records, information collected during care or the hospital's other services, contact the hospital directly.

Questions about your information

You can ask the hospital how it handles an enquiry, who receives the information, how long it is retained and how to request access, correction or deletion where applicable. The team should confirm the process relevant to the information and service concerned.

Email [email protected] or call 0302 900 771. Identify the enquiry you are asking about without sending additional sensitive information in your initial message.